Shipping policy

Shipping Policy

We package and ship your order as soon as possible. We start working on your order immediately, so we are unable to make any changes or modifications to an order after it has been placed.

Orders are subject to verification and approval before shipping and up to 24 hours to process. We do not ship packages holidays. While we will do all we can to ensure your order is delivered on time, Crash cannot be held responsible for conditions beyond our control such as political unrest, service interruptions, etc.

Once your order has shipped, you will receive a Shipping Confirmation email or Whatsapp / SMS message. 

Unless free shipping is offered on our website shipping fees will be applied on all orders. Shipping fees vary from carrier to carrier and destination. For local orders, we ship via Hugo, Globo or Pronto  and will charge their ongoing fee. For national orders, we ship via Cargo Express, Rapido Cargo, Sosa or CM airlines (shipments to the Bay Islands) and will charge the company’s shipping fee.

Orders shipping to the USA will be sent via DHL Carrier.

We also offer curbside or in-store pickup at our store location in Torre Mirador Las Lomas.